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Spencer/Shenk/Capers & Associates, Inc. is a behavioral science consulting firm whose core business is to increase personal and organizational productivity by developing leadership excellence. Our expertise in both behavioral science and business management assists organizations and their leaders through consulting, coaching and training. We help our clients address the critical "people" issues that powerfully influence success or failure.

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  • Our Business

    Our Business

    Dynamic and successful business practices are driven from reliable processes and consistency in approach.
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  • Leadership

    Conscious Leadership

    The SSCA Conscious Leader ModelTM addressess successful leadership through a full spectrum process.
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  • Workshops

    Workshops
    Cultivated from over thirty years of experience in behavioral science, our workshops are expertly designed to meet the comprehensive needs of our clients. Read more

  • Reference Materials

    Reference Materials
    Our vital collection of reference materials ensure the most
    advanced, scientifically proven techniques and methods are being implemented in our programs.

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Post-Mortems - Are You Sure You Want to Engage? Can You Afford Not to?

When considering whether you want to invest in a post-mortem process ask yourself if your organization has the emotional intelligence to handle it. You see if we don’t learn how to do them, we leave learning up to chance. If we don’t do them, we are at risk of repeating our mistakes, and if we don’t do them it is likely that we are involved with an organization that defaults to blame and not personal responsibility/accountability. There is enough accountability to go around; the emotionally intelligent organization pushes for specific and individual accountability and allows people to learn from their mistakes.

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SSCA's 2011 Public Workshops are now open for registration! 

Find 2011 workshop dates and registration access here: Register



Desktop Coach - Post-Mortems: A Birth of Conversation and Discovery

Why are post mortems for significant events in your organization, whether the event is a positive or frustrating one, so important? What is the bottom-line? The answer - if a post-mortem is conducted well it allows:

1. An organization to capture important learning from goal directed activity that supports an "achievement aroused organization climate." For an organization to operate at a high standard of performance it must have active, candid, and open feedback systems. A process of post-mortems is part of that system.

2. People learn to take more responsibility for outcomes.

Read more about how post mortems will enrich your organization...

 

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"Post-Mortems - Are you sure you want to engage - can you afford not to?"
by Tom Shenk