Articles. Books. Audio.

  1. Post-Mortems – Are you sure you want to engage – can you afford not to?

    By Tom Shenk Why are they so important? What is the bottom-line? The answer – if a post-mortem is conducted well it allows for: a. An organization to capture important learning from goal directed activity that supports an “achievement aroused organization climate.” For an organization to operate at a high standard of performance it must
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  2. The History of the Process Communication Model in Astronaut Selection

    By Scott Spencer The process of selecting an astronaut is no easy task. The people who select the astronauts are choosing from the best of the best, physically and mentally. There are many factors that go into picking an astronaut besides the physical testing and background checks. One example of this is a little known
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  3. The Leadership Chain: McClelland and his Legacy

    By Bradford F. Spencer, Ph.D. INTRODUCTION Leadership is a much written about topic. The popular business magazines and indeed, some rather well selling books are often focused on specific leaders. In America, we often deify or crucify our leaders, and our business leaders are no exception to this foible. However, today’s research into the true
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